ENGINEERING PROJECT

Scoring and forecasting for decision support

Three complementary approaches — explainable rules, predictive models and forecasting — supporting operational decisions.

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Context

Context

Risk decisions and operational forecasts do not all rely on the same data or require the same level of explainability. Some situations call for clear business rules; others justify training models on the available history. The work had to organise several approaches, paying particular attention to data quality and integration into existing processes.

Digital Place intervention

Digital Place intervention

Digital Place worked on preparing and analysing historical data, building risk indicators and developing predictive models for several use cases. The work also covered estimating operational durations and representing uncertainty. The team designed the services needed to use these results and organised processing for execution and monitoring. Each system followed its own decision logic rather than being reduced to a universal score.

Architecture

Architecture

Business data feeds preparation processes, models and reporting services. APIs expose the results to the relevant applications; orchestration and experiment tracking support the evolution of the approaches.

Engineering decisions

Engineering decisions

  1. Match the method to the decision.

    Distinguishing explainable rules, learned predictions and estimates with uncertainty avoids asking a single model to serve fundamentally different purposes.

Technologies

Technologies

  • Docker
  • FastAPI
  • MLflow
  • Pandas
  • PostgreSQL
  • Prefect
  • Python
  • XGBoost
  • scikit-learn

Result & scope

Result & scope

  • Business scoring

    An assessment system based on interpretable indicators and adjustable parameters.

  • Predictive risk analysis

    Models and reporting designed to distinguish risk situations.

  • Operational forecasting

    Duration estimates that take uncertainty into account.

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