ENGINEERING PROJECT
Multilingual e-commerce portal and CRM
Connecting commercial journeys, multilingual content and customer relationship management in an operational platform.
Discuss your projectContext
Context
A commercial portal sits at the intersection of navigation, offer presentation and interaction follow-up. Content must remain administrable, journeys must work in several languages and exchanges with management tools must be coherent. The assignment therefore combined web experience, commercial processes and CRM integration.
Digital Place intervention
Digital Place intervention
Digital Place designed consultation and administration journeys, developed the multilingual portal and implemented e-commerce functions. The work connected these journeys with the CRM and management operations, followed by the production launch, hosting and maintenance included in the attested scope.
Architecture
Architecture
The system relies on a CMS and e-commerce functions connected to commercial processes. CRM exchanges carry portal interactions through to management tools.
Technologies : e-commerce · CRM integration · multilingual CMS.
Technologies
Technologies
- WordPress
Result & scope
Result & scope
- Multilingual portal delivered
Offer presentation and e-commerce journeys.
- Integrated CRM
Commercial interactions connected to the customer relationship tool.
- Operation
Production launch, hosting and maintenance included in the delivered scope.
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