ENGINEERING PROJECT

Agentic AI platform and multilingual assistants

A reusable application foundation for integrating assistants with the knowledge and services of an information system.

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Context

Context

Business assistants can share technical needs while serving different user journeys: knowledge access, service use, languages and authorisations. Building each assistant as an isolated application would multiply connectors and maintenance operations. The project therefore focused on a common architecture combining conversational components and application integration.

Digital Place intervention

Digital Place intervention

Digital Place designed a modular platform serving several assistants and developed the components they need: document processing, indexing, knowledge retrieval and orchestration services. The work included integration APIs, user interfaces, knowledge administration and application mechanisms for access management and logging. The whole system was prepared and integrated in a preproduction environment.

Architecture

Architecture

The foundation separates conversational interfaces, journey orchestration, knowledge search services and connectors to business applications. This separation supports component sharing and controlled exchanges with the information system.

Engineering decisions

Engineering decisions

  1. Share components while preserving distinct uses.

    Assistants share infrastructure and common services while retaining their own business journeys and access rules.

Technologies

Technologies

  • Docker
  • FastAPI
  • LangChain
  • LangGraph
  • Python
  • Qdrant
  • RAG
  • React
  • TypeScript

Result & scope

Result & scope

  • Common agentic foundation

    Reusable architecture and services for several conversational uses.

  • Integrated business assistants

    Interfaces, journeys, knowledge retrieval and application connectors developed.

  • Preproduction

    Components assembled and integrated at the documented preproduction stage.

LET’S TALK

Engineering continuity.

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